Computer support specialists help users with software and hardware problems. They also assist them with difficulties they are having with computer peripherals like printers or scanners. Technical support specialist is the title usually reserved for those who provide in house computer support while those who provide help to consumers by phone, online chat or email are called help desk technicians. While some employers prefer to hire only job candidates who have earned a bachelor's degree, others choose to employ those who have an associate degree. There will be excellent opportunities for computer support specialists through 2018 as job growth is expected to be faster than the average for all occupations (Bureau of Labor Statistics, U.S. Department of Labor,
Occupational Outlook Handbook, 2010-11 Edition).
Are you thinking about becoming a computer support specialist? You can find out more about this career by reading
Computer Support Specialist: Career Information. You will get basic details about this occupation, including information about earnings, educational requirements, job outlook and advancement opportunities. Since firsthand accounts can provide you with the best information, try to interview someone who works in this field. If you don't know anyone, perhaps someone in your network does. Take the
Should You Become a Computer Support Specialist? quiz to help you decide if this career is a good fit for you.
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Noman Ikhlaq
